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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Johnston

Jessica Johnston

January 17, 2025

5  out of  5
rating by Jessica Johnston
"Always receive the best customer service. Charlie is my go to person and helps with all my insurance questions."
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booya mx

January 17, 2025

3  out of  5
rating by booya mx
"What is this lore for the place name😭 For owner: look at the place name, is there a reference to something?"
We responded:
"It appears that this is a fake review. Therefore, I am reporting it to Google. If you are an actual customer with a concern please feel free to call our office at 956-399-5001 and either myself or one of my amazing representatives would be delighted to assist you in addressing any concerns or questions you might have. We are here to serve and to always provide you with 5 Star Excellent Service. Sincerely, Michael De Los Santos - State Farm Agent"
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Virginia Gonzalez

January 15, 2025

5  out of  5
rating by Virginia Gonzalez
"The customer service with this insurance company has been the best!!! I don’t have to deal with voice recordings. When they say they will get you the best price for insurance, THEY DO!!! With my old insurance I was paying a lot for full coverage of my vehicles. Totally recommend them also for your Home insurance provider. Ask for Charlie and you will not be disappointed."
We responded:
"Thank you, Virginia, for your 5 Star Review of our Agency! Thank you, as well, for your extremely kind words about our rates and towards Charlie; he is amazing! We are grateful to be able to serve you and look forward to doing so for years to come! With Gratitude, Michael De Los Santos - State Farm Agent"
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Ashley Vela

January 15, 2025

5  out of  5
rating by Ashley Vela
"Priscilla is the BEST! 🙏🙂❤️"
We responded:
"Thank you Ashley for your 5 star review! We appreciate your kind words towards Prisilla; she is amazing! We appreciate your business. Sincerely, Michael De Los Santos - State Farm Agent"
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Karina R

January 14, 2025

5  out of  5
rating by Karina R
"Prisilla was very helpful."
We responded:
"Thank you Karina, for your 5 star review! We appreciate your kind words towards Prisilla; she is amazing! We appreciate your business. Sincerely, Michael De Los Santos - State Farm Agent"
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Paul Trevino

January 10, 2025

5  out of  5
rating by Paul Trevino
"Cecilia was very helpful in helping me set up my car and life insurance. She was very professional and efficient with the process."
We responded:
"Thank you, Mr. Trevino, for your 5 Star Review of our agency and for your kind words towards Cecilia, one of our super star representatives. Welcome to the State Farm family! With Gratitude, Michael De Los Santos - State Farm Agent"
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Reyes Hernandez

October 5, 2024

5  out of  5
rating by Reyes Hernandez
"Had a great experience, thanks to Eric Sanchez and his expertise!"
We responded:
"Thank you, Mr. Hernandez, for your 5-Star Review of our agency and for your kind words towards our Team Member Eric. How thoughtful of you to leave him a review! We appreciate that greatly and we couldn't agree with you more--Eric is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to continuing to do so for many years to come. With Much Thankfulness, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent"
Profile photo of Joel Ilarraza

Joel Ilarraza

October 1, 2024

5  out of  5
rating by Joel Ilarraza
"Thank you to Eric Sanchez for setting me up with auto insurance for my 2 vehicles. If you have any questions, concerns, he’s the guy you want to talk to. Recommend him 100%."
We responded:
"Thank you Mr. Llarraza for your 5-Star Review of our agency and for your kind words towards Eric Sanchez. We couldn't agree with you more--Eric is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to doing so for many years to come. With Much Thankfulness, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent"
Profile photo of Nallely Garcia

Nallely Garcia

September 30, 2024

5  out of  5
rating by Nallely Garcia
"10/10 i totally recommend, any questions i had Prisilla was such a nice agent she's the best she would guide through the process and answer all the questions you had and work the best for you and needs. Thank you sooo much."
We responded:
"Thank you, Ms. Garcia, for your 5-Star Review of our agency and for your extremely kind words towards our Team Member Prisilla. How incredibly thoughtful of you! I couldn't agree with you more--Prisilla is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to doing so for many years to come. With Much Thankfulness, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent"
Profile photo of Allie G

Allie G

September 28, 2024

5  out of  5
rating by Allie G
"I have been with State farm for many years and Cecilia has always been very helped with any questions or concerns throughout the years. She is very knowledgeable in what she does, trustworthly, considerate, respectful and very friendly. Thank you Cecilia for all you do!"
We responded:
"Thank you, Ms. Allie, for your 5-Star Review of our agency and for your extremely kind words towards Cecilia. How thoughtful! I couldn't agree with you more--Ceci is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to doing so for many years to come. With Thankfulness, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
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Salvador Perez

September 27, 2024

5  out of  5
rating by Salvador Perez
"Had a great and pleasant experience when I was looking for car insurance. Agent Jan did well in explaining everything to me. Would definitely recommend them."
We responded:
"Thank you, Mr. Perez, for your 5-Star Review of our agency and for your kind words towards Jan. I couldn't agree with you more--Jan is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to doing so for many years to come. With Thankfulness, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
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Jennifer Esquivel

September 26, 2024

5  out of  5
rating by Jennifer Esquivel
"Such great customer service. All of the agents have been extremely helpful every time I need assistance, especially Ms. Cecilia. She always goes above and beyond! I highly recommend this location!"
We responded:
"Thank you, Ms. Esquivel, for your 5-Star Review of our agency and for your kind words towards my office personal and especially Cecilia. I couldn't agree with you more--my staff is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to doing so for many years to come. With Thankfulness, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
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Monica Adame

September 26, 2024

5  out of  5
rating by Monica Adame
"Great customer service! Cecilia is always a pleasure to work with."
We responded:
"Thank you, Ms. Adame, for your 5-Star Review of our agency and for your kind words towards Cecilia. We couldn't agree with you more--she is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to doing so for years to come. With Gratitude, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
Profile photo of Haley Lopez

Haley Lopez

September 26, 2024

5  out of  5
rating by Haley Lopez
"Always there when we need her and very helpful in every way!"
We responded:
"Thank you, Mrs. Lopez, for your 5-Star Review of our agency and for your kind words towards Ceci. We couldn't agree with you more--Ceci is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to doing so for years to come. With Gratitude, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
Profile photo of Leo Lopez

Leo Lopez

September 26, 2024

5  out of  5
rating by Leo Lopez
"Ceci is the best !! Always there to help me out she is so appreciated ❣️"
We responded:
"Thank you, Mr. Lopez, for your 5-Star Review of our agency and for your kind words towards Ceci. We couldn't agree with you more--Ceci is amazing. We appreciate your business, are grateful for the opportunity to serve you and we look forward to doing so for years to come. With Gratitude, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
Profile photo of Estela Jalomo

Estela Jalomo

September 25, 2024

5  out of  5
rating by Estela Jalomo
"Cecilia is always very Friendly and Helpful with all my insurance Needs. Thank You Cecilia!"
We responded:
"Thank you, Ms. Jalomo, for your 5-Star Review of our Agency and for your kind words towards Ceci. She is amazing. We appreciate your business and look forward to serving you for years to come! Sincerely, Michael De Los Santos - State Farm Agent"
Profile photo of Omar Jalomo

Omar Jalomo

September 25, 2024

5  out of  5
rating by Omar Jalomo
"Kind and Friendly Atmosphere. Cecilia is a very experienced and knowledgeable agent. Alway willing to go the extra mile to help her customers. Thank You Cecilia for your Great Work!👍"
We responded:
"Thank you Mr. Jalomo for your 5-Star Review of our Agency and for your kind words towards Cecilia. We couldn't agree with you more--Ceci is absolutely amazing! We appreciate you placing your trust in State Farm and in our local office to handle the insurance needs of your family. We look forward to serving you for years to come! With Gratefulness, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
Profile photo of Michelle St Pierre

Michelle St Pierre

September 25, 2024

5  out of  5
rating by Michelle St Pierre
"Customer service is top notch!!"
We responded:
"Thank you Ms. St. Pierre for your 5-Star Review of our Agency and for your kind words towards our customer service team. They are absolutely amazing! We appreciate you placing your trust in State Farm and in our local office to handle your insurance matters. We look forward to serving you for years to come! With Gratefulness, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
Profile photo of Cynthia Lopez

Cynthia Lopez

September 25, 2024

5  out of  5
rating by Cynthia Lopez
"I’ve had insurance here for a while and Ceci has always been so helpful"
We responded:
"Thank you Ms. Lopez for your 5-Star Review of our Agency and for your kind words towards Ceci. We couldn't agree with you more--Ceci is absolutely fantastic! We appreciate you placing your trust in State Farm and in our local office to handle your insurance matters. We look forward to serving you for years to come! With Gratefulness, Michael De Los Santos - Your "Good Neighbor" State Farm Agent"
Profile photo of Aisha June

Aisha June

September 25, 2024

5  out of  5
rating by Aisha June
"Prisilla , answer my questions and was very patient with me and a great personality and helpful"
We responded:
"Thank you Aisha for your 5-Star Review of our Agency and for your kind words towards Prisilla. We couldn't agree with you more--Prisilla is amazing. We appreciate you placing your trust in State Farm and in our local office to handle your insurance matters. We look forward to serving you for years to come! With Gratitude, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent"
Profile photo of Paloma Gonzales

Paloma Gonzales

September 25, 2024

5  out of  5
rating by Paloma Gonzales
"Prisilla was of so much help very informative i will recommend family and friends!"
We responded:
"Thank you Paloma for your 5-Star Review of our Agency and for your kind words towards Prisilla. We couldn't agree with you more--Prisilla is amazing. We appreciate you placing your trust in State Farm and in our local office to handle your insurance matters. We look forward to serving you for years to come! With Gratitude, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent"
Profile photo of Mark Garcia

Mark Garcia

September 25, 2024

5  out of  5
rating by Mark Garcia
"Great customer service was taken care by prisilla as soon as I walked in I haven been other places by far the best insurance clerk that has helped me by far"
We responded:
"Thank you Mr. Garcia for your 5-Star Review of our Agency and for your kind words towards Prisilla. We couldn't agree with you more--Prisilla is amazing. We appreciate you placing your trust in State Farm and in our local office to handle your insurance matters. We look forward to serving you for years to come! With Gratitude, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent "
Profile photo of Joseph Suarez

Joseph Suarez

September 25, 2024

5  out of  5
rating by Joseph Suarez
"My interaction with StateFarm was wonderful. Adam helped me out with a friendly and lively attitude. Everyone was really nice and helped answer any questions I had and the team still helped me out later on with further questions that I had come up with after I left. Over all great teamwork, very knowledgeable, cordial, and friendly."
We responded:
"Thank you Mr. Suarez for your 5-Star Review of our Agency. In addition, thank you for your kind words towards Adam and our office staff. I couldn't agree with you more--my staff is amazing! We appreciate you placing your trust in State Farm and in our local office to handle your insurance needs. We look forward to serving you for years to come! With Gratitude, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent "
Profile photo of Carlos Rodríguez

Carlos Rodríguez

September 25, 2024

5  out of  5
rating by Carlos Rodríguez
"I Love coming here for all my insurance needs they are quick and attentive and always go above and beyond when it comes to getting the best deal. Ive been helped by Prisilla every time and she’s really knowledgeable I highly recommend this place."
We responded:
"Thank you Mr. Rodriguez for your 5-Star Review of our Agency. In addition, thank you for your kind words towards Prisilla and our office. I couldn't agree with you more--my staff is amazing. We appreciate you placing your trust in State Farm and in our local office to handle your insurance matters. We look forward to serving you for years to come! With Gratitude, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent "
Profile photo of Randall Garrett

Randall Garrett

September 25, 2024

5  out of  5
rating by Randall Garrett
"This agent (Priscilla) is very helpful and explains everything very well. I received excellent auto insurance rates."
We responded:
"Thank you Mr. Garrett for your 5-Star Review of our Agency. Welcome to State Farm! In addition, thank you for your kind words towards Prisilla. We couldn't agree with you more--she is amazing. We appreciate you placing your trust in State Farm and in our local office to handle your insurance matters. We look forward to serving you for years to come! With Gratitude, Michael De Los Santos - Your Local "Good Neighbor" State Farm Agent"